Shipping Information for Modems
How can I track my package?
If tracking data is available, you are able to track your package by means of Your Orders page. Click "Track Package" next to the delivery you need to follow.
Why your order did not get free shipping.
Both the items ordered and also the shipping address needs to be eligible for FREE Shipping. FREE Shipping page has more info . in regards to what items and addresses are eligible.
To take advantage of FREE Shipping:
- Place a minimum of $25 of eligible merchandise inside of your Shopping Cart.
- Go on to checkout.
- Ship your items to only one U.S. address.
- Select "Group my items into as few shipments as possible" when your shipping preference.
- Select FREE Shipping as the shipping speed. Your order will be delivered within 3-7 business days after all of the items are available to ship (including pre-order items).
- Place your order, and enjoy the free postage!
We gladly accepts orders all worldwide. Available brands, shipping rates and fees varies dependant upon the delivery address for the order.
To see the shipping rate information specific for your order's destination, find your region.
There could be limitations on where and whether vendors offer international shipping. For details, visit our the vendors international shipping details page.
The subsequent items can be shipped to just about all destinations outside the U.S.:
- VHS videos
* Note: Books that require special handling since they are extremely heavy (for instance, multi-volume sets) can't be shipped beyond the U.S. If it is so, it is noted on the product detail page.Limitations
For products shipped internationally, take note that any manufacturer warranty might not be valid; manufacturer service options will not be available; product manuals, instructions and safety warnings may not be in destination country languages; items (and accompanying materials) may not be coded in accordance with destination country standards, specifications, and labeling requirements; also, the products may not conform to destination country voltage as well as other electrical standards (requiring usage of an adapter or converter if appropriate). You're responsible for assuring that the product may be lawfully imported in the destination region. When ordering the recipient is the importer of record and has to follow all protocols of the destination country.Privacy
Your privacy is important to us, and we realize you care about how details about your order is utilized and shared. We'd like our international customers and customers shipping products internationally to be aware that cross-border shipments are governed by opening and inspection by customs authorities.
Also, we may provide certain order, shipment, and product information, for instance titles, to our international carriers, and such information may be communicated with the carriers to customs authorities in order to facilitate customs clearance and satisfy local laws.
In case the order is a gift, the package is designated "Gift," although the price the product is still stated on the customs form.
Customs authorities require price of the gift item to be stated on the package.Returns & Replacements
The above mentined terms (including, if applicable, terms related to the Import Fee Deposit) also affect the shipment of any replacement product that can be shipped if you experience an issue with the original shipment. In case you return a product to us, you're the exporter from your destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For more information please utilize "Contact Us" form page.
Shipping to APO, FPO, or DPODestinations
Standard Shipping Deliveries normally takes longer--up to A month for APO, FPO, or DPO addresses.
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